Resume

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PROFESSIONAL PROFILE

Seasoned and award-winning sales professional offering more than 11 years of solid and outstanding experience in hardware and software solutions industry. Utilized consultative selling techniques throughout complex and multiple-level sales processes. Consistently exceeded sales quota, developed interactive business relationships with senior executives, created and implemented persuasive account strategies for a competitive marketplace, and effectively sold customized computer products and services.

CORE COMPETENCIES

  • SALES AND MARKETING
    • Successfully developed and implemented strategies to expand book of business
      • and increase account penetration while maintaining profit margin
    • Prospected for new business opportunities leveraging existing client base
    • Implemented consultative sales process
  • CUSTOMER SERVICE
    • Exceeded client expectations for service by consistently providing follow-through on promises and maintaining professional, ethical standards
    • Achieved exceptionally high retention rate through decisive problem solving and an ability to assess and resolve client concerns
  • MANAGEMENT TRAINING
    • Aggressively directed field office operations and identified opportunities to reduce costs and expenses
    • Practiced effective time management skills to direct staff and maintain multiple priorities
    • Expert trainer utilizing adult learning principles, with skills to develop curricula, learning plans and materials

SELECTED ACCOMPLISHMENTS

  • SALES
    • #1 in Sales out of all 2008 Rookies, was awarded Rookie of the Year for 2008
    • #2 in Sales out of 46 sales reps Nationwide for Biolase Technology 2008
    • Led a team which achieved an annual quota of $3,000,000 in 1999 and grew to over $100,000,000 in 2006.
    • Consistently exceeded 100% sales quota with 105% as lowest and 163% as greatest; average achievement throughout the term at Canon USA was 128%.
    • Recognized as RFA of the 4th Quarter 2004 - nominated by peers and selected by manager and director, based on performance and dealer/reseller feedback.
    • Member of the Canon Diplomat Club for Sales Excellence.
    • Awarded as IBM Representative of the Year 1999 – selected by Senior Management #1 out of a 54 person team.
    • Accelerated sales on the retail hardware floor and was promoted in the first two months of employment to account manager at CompUSA.
    • Successfully sold and leased technology to major corporations and government agencies.
    • Received various e-mails and reference letters from senior management, showcasing talents.
  • BUSINESS SOLUTIONS
    • Resolved one of the national account's billing issue - enhanced the issuance of bills to local vendors during product delivery process by installing small scanners into delivery trucks; sold 1,800 scanners, as well as tracking and auditing software, this yield over a $2,000,000 sale in hardware alone.
    • Reduced shipping costs of the Customer Service Department of a large Restaurant Parts Supplier which receives 200-300 requests per day for product information, manuals and diagrams by computerization of searching process; successfully suggested to put iR devices and DR-Scanners to be used with Gateway, Mailbox integration and Imageware Scan Manager software.
    • Successfully suggested a system to a public school district that released an RFP (Request For Proposal) for an EDMS (Electronic Document Management System).

PROFESSIONAL EXPERIENCE

BIOLASE TECHNOLOGY INC. - IRVINE, CA

  • PRACTICE CONSULTANT - LASER SPECIALIST 2007-PRESENT
    • Started in a leadership role at Biolase covering 26 states and 17 sales reps in 2007
    • In 2008 decided to aquire a local territory
    • Achieved (#2) ranking in sales company-wide and was voted Rookie of the Year 2008
    • Provided complete practice solution from sales to training and support
    • Lectured on Laser Dentistry to various dental groups including students and residents at NYU, Maimonides, Buffalo, Stony Brook, and Eastman to all kinds of Dental Study Clubs.

CANON USA - LAKE SUCCESS, NY

  • REGIONAL SALES DIRECTOR, (50 STATE TERRITORY) 1999 - 2007
    • Sold Canon Technology to various c-level customers
    • Trained various nationwide dealers, distributors, technicians, and customers on Canon Product
    • Provided technical sales support and consultation to clients
    • Trained representatives on the equipments
    • Conducted presentation and display of Canon products to large audiences and trade shows
    • Completed various technology training from Microsoft, IBM, Compaq, etc

IBM - MARKETSTAR - COMMACK, NY

  • REGIONAL MERCHANDISING REPRESENTATIVE 1998 - 1999
    • Provided training to retail sales representatives on IBM products and services
    • Managed a 67-store territory (L.I. to Buffalo NY and all of CT) which included CompUSA, Circuit City, Staples, Office Max, and Micro Center

COMPUSA - HAUPPAUGE, NY

  • CORPORATE/GOVERNMENT ACCOUNT MANAGER 1997 - 1998
    • Maintained and expanded existing business relationships
    • Prospected and qualified new customers; initiated and established new relationships from the interest generation stage through to close
    • Facilitated communication between cross-disciplinary teams

A.C.L.D. - GREAT NECK, NY

  • SUPERVISOR 1995 - 1997
    • Managed daily operations of a 12-bed Community Residence for mentally disabled adults
    • Served as liaison between community and the agency
    • Oversaw and maintained client's finances, case management, counseling, implementation of program plan and ongoing communications with families
    • Hired and trained 21 staff members with weekly supervision

EDUCATION

  • STATE UNIVERSITY OF NEW YORK STONY BROOK, NY
    • Bachelor of Arts in Occupational Psychology - Minor in Business Administration 1995
  • STATE UNIVERSITY OF NEW YORK FARMINGDALE, NY
    • Associate of Arts in Business 1993

AWARDS AND HONORS

Biolase Rookie of the Year 2008 - Presidents Club 2008 - IBM Representative of the Year Award Canon RFA of the Quarter Canon Diplomat Club for Sales Excellence

"Demetri your leadership and teamwork will continue to grow our business" Matthew Hunt - VP Global Sales, Biolase Technology Inc.
"Demetri has gone above all expectations, he has worked tireless on Saturdays and has established huge relationships with all our sales reps. I wish all our vendor reps were like him." Ed Reilly - Regional General Manager, Henry Schein Dental
"I want to express my admiration and respect for Demetri. I have worked with a lot of reps, but I've got to tell you, Demetri is a class act. His attention to detail, presence in front of a crowd, and his respect for his customers is wonderful." Dr. Howard S. Golan - DDS